InterContinental Abu Dhabi has announced the appointment of new Director of Rooms, Karam Al Mordaa to oversee the room division and guest experience for the award-winning hotel located in the heart of Abu Dhabi.
Karam Al Mordaa has more than 14 years of experience in the hospitality industry. Having worked at InterContinental Abu Dhabi since 2008 as a Guest Service Supervisor, he brings expertise and proficiency in Guest Experience within the hotel. Before joining InterContinental Abu Dhabi since nearly 10 years, he has held other guest experience positions at both Starwood and Four Seasons hotels.
Al Mordaa will undertake responsibility of the rooms division through a team of 216 members including recreation, marina, housekeeping, front office and health & safety departments. During his time at InterContinental Hotels & Resorts, Al Mordaa received the highly coveted ‘Manager of the Year’ award for his outstanding work during 2015-2016.
“I am thrilled to announce that Karam Al Mordaa will take on the Director of rooms position at InterContinental Abu Dhabi,” said Ivor Prestwood, General Manager at InterContinental Abu Dhabi. “His vast experience within the hotel, as well as the region, will further enhance the image of the hotel and the overall guest experience. Karam will play a crucial role in establishing a strong relationship with our guests while overseeing impeccable service.”
Al Mordaa commented: “Having spent the last ten years with the InterContinental Hotels & Resorts brand, I am delighted continue working with a hotel that provides exceptional services a brand, and experiences to all their guests. I look forward to working closely with the rest of the team to further promote our outstanding hospitality.”
InterContinental Abu Dhabi is an iconic landmark in the heart of the UAE’s capital, located just a short drive away from the bustling downtown, the Abu Dhabi International Exhibition Centre and Abu Dhabi International Airport.
About InterContinental® Hotels & Resorts:
The InterContinental® Hotels & Resorts brand has over 180 hotels located in more than 65 countries, with local insight that comes from 70 years of experience. As a brand, we believe that superior, understated service and outstanding facilities are important, but what makes us truly different is the genuine interest we show in our guests. Our desire is to help guests make the most of their time. We connect our well-travelled guests to what’s special about a destination, by sharing our knowledge so they enjoy authentic local experiences that will enrich their lives and broaden their outlook.
About IHG® (InterContinental Hotels Group):
IHG® (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organisation with a broad portfolio of hotel brands, including InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, EVEN® Hotels, Holiday Inn® Hotels & Resorts, Holiday Inn Express®, Staybridge Suites® and Candlewood Suites®.
IHG franchises, leases, manages or owns more than 5,000 hotels and nearly 750,000 guest rooms in almost 100 countries, with more than 1,400 hotels in its development pipeline. IHG also manages IHG® Rewards Club, the world’s first and largest hotel loyalty programme, with more than 96 million members worldwide.
InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales. More than 350,000 people work across IHG’s hotels and corporate offices globally.
Source: Four Communications