The National Health Insurance Company – Daman has partnered with the UAE’s home-grown instant doctor appointment booking platform, Okadoc, easily accessible for insured members via Daman’s mobile app.

This strategic partnership provides Daman’s Enhanced and Abu Dhabi Basic plan members hassle-free visibility of healthcare providers included within their policy network, and they can narrow down their search based on location, speciality, and language. With just a few clicks, patients can book an appointment, receive reminders, reschedule or cancel - all while on the move.

Rashed Al Neyadi, Executive Director of Information Technology at the National Health Insurance Company - Daman, commented: “Booking and managing doctors’ appointments has never been easier through this new partnership. We strongly believe that smart, app-enabled technologies are the future of the healthcare industry. By leveraging our 15 years’ worth of local and international expertise, and being open to work with innovative partners, such as Okadoc, we are well positioned to level-up and set industry standards.   

“We are proud of our track record of delivering exceptional digital experiences for our members which forms part of our strategy of focusing on innovation and empowering our employees to be creative and innovative in every area of their work, and we feel self-services is a natural extension of our smart services,” added Al Neyadi.

Fodhil Benturquia, CEO and Founder of Okadoc, added, “Delivering a seamless patient experience starts from booking a doctor’s appointment in a hassle-free manner. Accessibility to healthcare services online helps patients stay better connected and makes them feel more in control of their time. Our strategic partnership with Daman marks the first of many such collaborations with insurance providers. The fact that the first was with UAE’s leading insurance provider makes it that much more exciting. With this partnership, we have reached out to the patients wherever they are, on desktop or mobile applications, the healthcare provider’s application or as is the case now, with the healthcare insurance provider’s application.”

At the launch, more than 50% of the most preferred network of hospitals and doctors for Daman members have already signed up for the direct appointment booking via Daman’s app, a number which is growing by the hour. This includes Health Plus Clinic, Mediclinic, and Medcare Hospitals. Healthcare providers in the Daman network, who are not on Okadoc’s platform today, can sign up to the service, free of charge, to ease the process of booking Daman’s members appointment through the applications and benefiting from the platform.

Daman members are encouraged to download the Daman’s mobile application through both iOS and Android.

Source: Four Communications



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