Following H.H. Sheikh Mohammed bin Rashid Al Maktoum’s comprehensive evaluation of all UAE’s government centres, we humbly acknowledge that transformation within our business is needed.

To address this, we have deployed a dedicated team on-the-ground at our Sharjah Al Khan branch to improve services as a matter of urgency, as well as reviewing branches across the network.

As a business, we are focused on improving the quality of our services and enhancing the customer experience in line with the vision and guidance of H.H. Sheikh Mohammed bin Rashid Al Maktoum. We are in the midst of a transformation designed to make Emirates Post a postal service to be proud of. The changes taking place across our branch network will see improved offerings and digital solutions that will make our business more streamlined and efficient.

We assure our wise leadership and the citizens and residents of the UAE, that we are wholly committed to developing our services to ensure the high standards of the UAE are continually being met.

Source: Hill+Knowlton Strategies

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